1. Introduction

Elite Design ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with our policies and practices, please do not use our site.

We reserve the right to make changes to this Privacy Policy at any time. The revised version will be effective when posted. Your continued use of our website indicates acceptance of the revised Privacy Policy.

2. Information We Collect

Information You Provide Directly

• Contact Information: Name, email address, phone number, mailing address
• Project Information: Design preferences, budget, timeline, specifications, and requirements
• Communication Data: Messages, inquiries, and feedback submitted via contact forms
• Payment Information: Financial details processed through secure payment gateways (we do not store credit card data)
• Files and Documents: Reference materials, brand guidelines, images, or other files you share for project work

Information Collected Automatically

• Usage Data: Pages visited, time spent, click patterns, and browsing behavior
• Device Information: IP address, browser type, operating system, and device type
• Cookies: Small data files stored on your device to enhance user experience and track preferences
• Analytics: Performance metrics to improve our website and services

3. How We Use Your Information

Elite Design uses collected information for the following purposes:

• Delivering design services, project updates, and customer support
• Processing payments and fulfilling orders
• Sending project-related communications and updates
• Responding to inquiries, requests, and feedback
• Improving our website, services, and user experience
• Conducting market research and analyzing trends
• Sending promotional materials (with your consent)
• Complying with legal obligations and resolving disputes
• Protecting against fraud and securing our systems

4. Data Sharing & Disclosure

We may disclose information to:

• Service Partners: Payment processors, email service providers, and hosting platforms (under confidentiality agreements)
• Project Partners: Manufacturers, suppliers, or contractors involved in your project (with written consent)
• Legal Requirements: Law enforcement or government agencies when required by law
• Business Transfers: Potential buyers in case of company merger, acquisition, or sale

5. Security of Your Information

Elite Design implements comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL encryption for all data transmitted on our website
• Secure password protection for user accounts
• Regular security audits and vulnerability assessments
• Limited access to personal information on a need-to-know basis
• Secure data storage with backup procedures
• Employee training on data protection best practices
• Compliance with international data security standards

However, no security system is completely foolproof. While we strive to protect your information, we cannot guarantee absolute security. You acknowledge and accept these risks.

6. Cookies & Tracking Technologies

What Are Cookies?

Cookies are small data files stored on your device that help us recognize you, remember your preferences, and improve your experience. We use:

• Essential Cookies: Necessary for website functionality and security
• Performance Cookies: Track usage to improve website performance
• Preference Cookies: Remember your choices and settings
• Marketing Cookies: Enable targeted advertising (with consent)

Managing Cookies

You can control cookie settings in your browser preferences. Disabling cookies may affect website functionality. For more information on managing cookies, visit your browser's help section or www.aboutcookies.org.

7. Your Privacy Rights & Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of personal information we hold about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a portable format
• Withdraw Consent: Withdraw consent for specific data processing activities

To exercise any of these rights, please contact us at designselite7@gmail.com with your request details.

8. Data Retention

Elite Design retains personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Retention periods vary based on:

• The nature of the information and purposes of processing
• Legal and regulatory requirements
• Your account status and service requirements
• Ongoing business relationships

When information is no longer needed, we securely delete or anonymize it. However, we may retain data for longer periods if required by law or for legitimate business reasons.

9. Children's Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided information, we will promptly delete it and discontinue marketing to that child. If you believe we have collected information from a minor, please contact us immediately.

10. Third-Party Websites & Links

Our website may contain links to third-party websites and services. This Privacy Policy applies only to Elite Design's website. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any linked websites before providing personal information.

11. Our Location & Contact Information

12. International Data Transfers

Your information may be transferred to and processed in countries other than India. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different privacy rules.